Privacy Policy

Introduction

At UMP Creative & Development Services ("we," "our," or "us"), operating as UMP (Uthando Multi-Projects), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website uthandomp.co.za (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Website, in email, text, and other electronic messages between you and this Website, and through any mobile or desktop applications you download from this Website that provide dedicated non-browser-based interaction. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, company name, and project requirements ("personal information");
• That is about you but individually does not identify you, such as your service preferences, geographic location, and browsing patterns; and
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information directly from you when you provide it to us through our contact form, service inquiries, or direct communications. We also collect information automatically as you navigate through the site through usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website, including our contact and inquiry forms, which may include your name, email address, phone number, company name, and project details.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and the fulfillment of your service requests.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• The full Uniform Resource Locators (URL) clickstream to, through, and from our Website (including date and time).
• Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

The technologies we use for this automatic data collection may include cookies (browser cookies, Flash cookies), web beacons, and embedded scripts. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Google AdSense & Third-Party Advertising

We use Google AdSense to serve advertisements on our Website. Google, as a third-party vendor, uses cookies to serve ads based on a user's prior visits to our Website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.

Specifically, the following third-party advertising technologies may be used on our Website:

• Google AdSense: Serves contextual and interest-based advertisements. Google uses the DoubleClick cookie to enable ad serving and interest-based advertising.
• Cookie Synchronization: Ad serving platforms may synchronize cookies with other third parties to build audience profiles.
• Remarketing: Google may show our ads on other websites across the internet based on your previous visits to our Website.

Users may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of third-party cookies used for interest-based advertising through the Network Advertising Initiative opt-out page.

How We Use Your Information

We use the information that we collect about you or that you provide to us, including any personal information, for the following purposes:

• To present our Website and its contents to you in an effective manner.
• To provide you with information, products, or services that you request from us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any services we offer or provide.
• To allow you to participate in interactive features of our Website when you choose to do so.
• To improve our Website, services, marketing, and customer relationships.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• To analyze website traffic, user behavior, and performance metrics.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates for legitimate business purposes.
• To contractors, service providers, and other third parties we use to support our business, including web hosting providers, analytics providers, and advertising partners.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of UMP's assets.
• To fulfill the purpose for which you provide it (e.g., to respond to a service inquiry).
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or to enforce our terms of service or other agreements.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your Rights and Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
• Do Not Track: We currently do not respond to "Do Not Track" (DNT) signals. However, you may set your browser to block tracking technologies as described above.
• Opting Out of Personalized Ads: You can opt out of Google's use of cookies for personalized advertising by visiting Google's Ads Settings.
• Accessing and Correcting Your Information: You may send us an email at info@uthandomp.co.za to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at info@uthandomp.co.za.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including personal data, to South Africa and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website. The date the privacy policy was last revised is identified at the bottom of this page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact us at: