Terms of Service

Acceptance of Terms

By accessing, browsing, or using our website uthandomp.co.za (the "Website") and any services, content, features, or products offered through the Website, you (the "User" or "you") agree to be bound by these Terms of Service (the "Terms"). If you do not agree to all of these Terms, you must not access or use the Website. These Terms constitute a legally binding agreement between you and UMP Creative & Development Services, also trading as UMP (Uthando Multi-Projects) ("we," "our," or "us").

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the bottom of this page.

Use of Website

The Website and its content are provided for general informational, promotional, and business engagement purposes only. By using the Website, you represent and warrant that you are at least 18 years of age or are accessing the Website under the supervision of a parent or guardian.

You agree not to use the Website for any unlawful purpose or in violation of any applicable local, national, or international law or regulation. You further agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website.
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.
• Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
• Impersonate or attempt to impersonate UMP, a UMP employee, another user, or any other person or entity.

We reserve the right to withdraw or amend this Website, and any service or content we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

Our Services

UMP Creative & Development Services is a multi-disciplinary service provider based in Orange Farm, Johannesburg, South Africa. We offer the following professional services, subject to individual service agreements and project-specific terms:

• Music Production: Professional composition, arrangement, recording, mixing, and mastering services by licensed SAMRO-affiliated industry specialists.
• PA Sound Systems: High-fidelity sound reinforcement, system design, setup, and operational support for events of all scales.
• Photography: Commercial, event, portrait, and product photography services with professional editing and post-production.
• Venue Decoration: Bespoke creative space transformation for corporate events, weddings, private functions, and special occasions.
• Soccer Programs: Elite sports development, coaching, talent scouting, tournament organization, and team management.
• Catering Services: Customized culinary solutions including platter arrangements, full-service catering, and event menu planning for corporate and private functions.

Each service engagement is governed by a separate service agreement or quotation that specifies project scope, deliverables, timelines, fees, payment terms, and any service-specific terms and conditions. In the event of any conflict between these Terms and a specific service agreement, the service agreement shall prevail.

Service Quotations & Agreements

All quotations provided by UMP are valid for a period of 30 days from the date of issue, unless otherwise stated in writing. Quotations are based on the information provided by the client at the time of request and may be subject to revision if project scope or requirements change.

Upon acceptance of a quotation, a service agreement will be drafted outlining the specific terms, deliverables, payment schedule, and cancellation policy applicable to that engagement. No services will commence until a signed service agreement is in place and any required deposit has been paid.

Clients agree to provide accurate, complete, and timely information required for the performance of services. UMP shall not be liable for delays or deficiencies resulting from incomplete or inaccurate client information.

Payment Terms

Payment terms are specified in each service agreement or quotation. Unless otherwise agreed in writing, the following general payment terms apply:

• A deposit of 50% of the total quoted amount is required to confirm and schedule services.
• The remaining balance is due upon completion of services or as specified in the service agreement.
• Payments may be made via electronic funds transfer (EFT), cash deposit, or other methods as agreed in writing.
• Late payments may incur additional charges at a rate of 2% per month on the outstanding balance.
• UMP reserves the right to withhold deliverables or suspend services in the event of non-payment.

Cancellation & Refund Policy

Cancellation terms are specified in each service agreement. The following general cancellation policy applies unless otherwise agreed:

• Cancellations made more than 14 days before the scheduled service date: full refund of deposit, less an administrative fee of 10% of the total quoted amount.
• Cancellations made between 7 and 14 days before the scheduled service date: 50% refund of deposit.
• Cancellations made less than 7 days before the scheduled service date: no refund of deposit.
• UMP reserves the right to cancel any engagement with full refund in the event of circumstances beyond our reasonable control.

Intellectual Property Rights

All content, materials, and intellectual property on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, page layout, and software, is the property of UMP Creative & Development Services, its affiliates, or its content suppliers and is protected by South African and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

• Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

With respect to work product created for clients during service engagements, intellectual property ownership and licensing terms are specified in the applicable service agreement. Unless otherwise agreed in writing, UMP retains the right to display commissioned work in our portfolio and marketing materials.

Trademarks

The UMP name, logo, taglines, and all related names, logos, product and service names, designs, and slogans are trademarks of UMP Creative & Development Services or its affiliates. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

User Content and Communications

Any information, messages, files, or other materials you submit through our Website, including through the contact form or email communications, shall be treated as non-confidential and non-proprietary. By submitting content, you grant UMP a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, and publish such content for the purpose of providing services to you and improving our business operations.

You represent and warrant that any content you submit does not infringe any third-party rights and is not defamatory, offensive, or unlawful. We have the right to remove or refuse to process any content for any reason, including if we believe it violates these Terms.

Third-Party Links and Advertising

The Website may contain links to third-party websites, including those of our advertising partners (via Google AdSense), social media platforms, and other service providers. These links are provided for your convenience only. We have no control over the content, privacy practices, or terms of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

The Website may display advertisements served by Google AdSense. UMP does not endorse the products or services advertised through such third-party ads and is not responsible for the content, accuracy, or practices of advertisers.

Limitation of Liability

To the fullest extent permitted by applicable law, UMP Creative & Development Services, its directors, employees, agents, suppliers, or affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, use, goodwill, or other intangible losses.
• Damages resulting from your access to or use of or inability to access or use the Website.
• Damages resulting from any conduct or content of any third party on or through the Website.
• Unauthorized access, use, or alteration of your transmissions or content.
• Statements or conduct of any third party on the Website.

Our total liability to you for all claims arising from or relating to these Terms or your use of the Website shall not exceed the amount you have paid to us, if any, for accessing the Website during the twelve months preceding the event giving rise to the liability. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

Disclaimer of Warranties

Your use of the Website is at your sole risk. The Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

UMP does not warrant that:

• The Website will function uninterrupted, secure, or available at any particular time or location.
• Any errors or defects will be corrected.
• The Website is free of viruses or other harmful components.
• The results of using the Website will meet your requirements.

Indemnification

You agree to defend, indemnify, and hold harmless UMP Creative & Development Services, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of and access to the Website.
• Your violation of any term of these Terms.
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
• Any claim that your content caused damage to a third party.

Termination

We may terminate or suspend your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this agreement, you may simply discontinue using the Website.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the courts of South Africa, located in Johannesburg. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any service engagement, the parties agree to first attempt to resolve the dispute through informal negotiation. If the dispute cannot be resolved within 30 days of written notice, the parties agree to submit the dispute to mediation administered by a recognized mediation service in Johannesburg, South Africa. If mediation is unsuccessful, either party may pursue legal remedies as provided under South African law.

Entire Agreement

These Terms, together with the Privacy Policy and any applicable service agreement, constitute the entire agreement between you and UMP regarding the use of the Website and supersede any prior agreements, communications, and proposals, whether oral or written, between you and us.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions.

Waiver

No waiver by UMP of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of UMP to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions about these Terms, please contact us at: